theChannel Management Consulting
Suite 2601, World Commercial Mansion
No.168 Yuyuan Road, Shanghai, P.R.China
Phone: 021-26492138
Mobile: 139 1885 0915
contact@thechannel.com.cn

Leadership & Management
Frontline Leadership; Coaching for Better Performance; Managing Organizational Change; Leadership in Conducting Meetings;

Business Law
Employment Law; Business Contract Law; Insurance Law; International Business Law

Team Building
Team Communication; Cross-cultural Teambuilding; Dealing with Conflict; Project Teams

Customer Service
Call Center Management/Customer Service; Excellence in Service; Customer Relationship Management

Hospitality Management
Public Relations & Media Communication; Cost Control for Chefs; The Hospitality Supervior; Train-the-Trainer; Excellent Customer Service in hotel/restaurant

Sales & Marketing
Sales Skills; Professional Sales over the Phone; Sales Negotiation; Fundamental of Marketing; Business Proposal & Report Writing

Production Management
Lean Manufacturing; Quality Management; 5S; 6 Sigma

Logistics & International Trade
International Trade & Merchandizing; Warehouse Management; Purchasing Management; Supply Chain; Logistics Management

Finance & Accounting
Finance for Non-finance Managers; Business Accounting; Cost Control

Human Recourse Management
Effective Interview Skills; Appraisal & Feedback; Incentive Pay & Reward; Training Facilitation Skills; HR Metric & Testing; Organizational Development

Personal Effectiveness
Time Management; Problem Solving & Decision Making; Effective Presentions; Business Communication & Etiquette

Language & Culture Programs
Mandarin Programs for Expatriates; Business English Writing; Cross-cultural Communication Orientation