theChannel Management Consulting
Suite 2601, World Commercial Mansion
No.168 Yuyuan Road, Shanghai, P.R.China
Phone: 021-26492138
Mobile: 139 1885 0915
contact@thechannel.com.cn

Communication Curriculum					Career Development Curriculum
Code	Personal Communication Series				Code	Time Management Series
CM0101	Communication Skills				PD0101	Arranging Your Working Time
CM0102	Listening Skills				PD0102	External Time Management
CM0103	Communication with Your Colleagues
CM0104	Communication with Your Boss					Business Competency Series
CM0105	Communication with the Difficult Colleagues				PD0201	Foster the Presentation Competency
CM0106	Effective E-mail				PD0202	Effective Presentation Skills
					PD0203	Proposal Writing Skills
	Team Communication Series				PD0204	Effective Meeting Skills
CM0201	Team Communication Competency				PD0205	Telephone Skills
CM0202	Team Communication Management
						Business Etiquette Series
					PD0301	Office Etiquette
	Leadership Curriculum				PD0302	Business Etiquette
Code	Role of Leader Series
LS0101	Role of Mid-level Managers					Career Development Series
LS0102	Playing Your Role As A Leader				PD0401	Career Planning
					PD0402	Development of Career
	Target Management Series
LS0201	Setting Your Goal					Professional Ethics Series
					PD0501	Personal Ethics
	Empowerment Series				PD0502	Enterprise Ethics
LS0301	Understanding Empowerment
LS0302	Effective Empowerment					Innovation Series
					PD0601	How to be creative
	Motivation Series				PD0602	Building a Creative Team
LS0401	Understanding Motivation
LS0402	Creating a Motivating Environment					Personal Development Series
LS0403	Effective Motivation				PD0701	Systematic Thinking
					PD0702	Balancing Personal and Professional Life
	Coaching Series				PD0703	How to Build up Self-confidence
LS0501	Creating a Trusting Coaching Environment				PD0704	How to Improve Memory
LS0502	Effective Coaching
	Change Management Series					Sales & Marketing Curriculum
LS0601	Understanding Change				Code	Professional Selling Series
LS0602	Leading Change				SM0101	Preparing Your Selling
					SM0102	Selling Implement
	Win-win Negotiation Series				SM0103	Designing Sales Channel
LS0701	Negotiation Process				SM0104	Sales Channel Management
LS0702	Negotiation Skills				SM0105	Major Account Management
					SM0106	Major Account Selling
	Performance Management Series				SM0107	Value-Added Selling
LS0801	Performance Management
LS0802	Performance Evaluation					Marketing Series
LS0803	Providing Feedback				SM0201	Marketing Fundamentals
					SM0202	Brand Management
	Conflict Management Series
LS0901	Conflict Management
LS0902	Resolving Conflicts					Customer Service Curriculum
					Code	Customer Relationship Management Series
	Manager Development Series				CS0101	Customer Relationship Management Fundamental
LS1001	Finance Knowledge for Non-finance Managers				CS0102	Customer Relationship Management Implementation
LS1002	Finance Management for Non-finance Managers
						Customer Service Series
	Frontline Supervisor Series				CS0201	Excellent Customer Service
LS1101	Frontline Leadership				CS0202	Building an Effective Customer Service Team
	Teambuilding Series
LS1201	Introduction of Teambuilding
	Essentials of Management Series
LS1301	Introduction of Management Science
LS1302	Introduction of Managerial Psychologies
LS1303	Increasing Working Efficiency